Question 1

Is HearthVault the same as the “Hearth” Windows backup app?

Accepted Answer

No. HearthVault (hearthvault.family) is an independent cloud service for family documents and estate readiness. It is not affiliated with Hearth Software or any desktop backup product, and it does not use local network “mesh” syncing.

Question 2

Is HearthVault a Windows program from the Microsoft Store?

Accepted Answer

No. HearthVault is not in the Microsoft Store and has no desktop installer. It is a website at hearthvault.family that also works as a home-screen app on iPhone and Android.

Question 3

Do I need to set it up on multiple home computers?

Accepted Answer

No. There is nothing to set up on each computer and no local-network syncing between them. Your vault lives in the cloud; open hearthvault.family on any computer, tablet or phone and everything is already there.

Question 4

How does an executor or partner get in during an emergency?

Accepted Answer

From any device: they open hearthvault.family, tap their name, enter their PIN, and (for executors) verify their ID once. The owner is notified and has a waiting period to decline; medical documents marked for the executor open right away, and an emergency link plus 6-digit code is available for break-glass access.

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